| | Description | If you make payments to suppliers, you can create a remittance advice to let them know you've paid. This is useful if you’re making one payment which covers several invoices. If you need to refund a credit note or a customer, you can also create a remittance. This is so they know which transaction you’re refunding. When you create the remittance you can choose to print or email it.
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| Resolution | - Go to Purchases then select Purchase Invoices.
- Open the relevant invoice.
- Under Amount paid, select 1 payment.
- Select the amount of the Supplier Payment. This will take you into the Supplier Payment.
- Select the down arrow next to save.
- Select Print or Email as required.
The remittance advice opens in a new window and you can choose to print, email or save it from your browser menu bar.  NOTE: If the remittance advice doesn't open, your internet browser may have blocked pop-ups. To resolve this read our Pop-ups blocked when printing article >
When a supplier payment has covered several invoices, you can produce remittance advice to show all invoices that you've paid. - Go to Banking, then open the relevant bank account.
- Scroll down to view the Activity tab then locate and open the relevant supplier payment.
- The payment page shows the invoices covered by the payment. This list is what shows on the remittance advice.
- Select the Save arrow, then choose Print Remittance or Email Remittance.
The remittance advice opens in a new window and you can choose to print, email or save it from your browser menu bar. - Go to Banking, select New Entry then Purchase / Payment.
- Do one of the following:
- Select the Save arrow, then choose Print Remittance or Email Remittance.
The remittance advice opens in a new window and you can choose to print, email or save it from your browser menu bar.
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