Sage crashes when I try to import data

Solution Properties

Solution ID:

230523133740920

Last Modified Date:

Mon Oct 30 13:37:05 UTC 2023

Taxonomy Path:

Case category//How do I...//import/export

Author:

Sage crashes when I try to import data

Description

When you try to import data into Sage 50 Accounts from an XLS file, the software can crash during the import process.

Cause

This can be caused by the Protected View setting on the XLS file. For more information on Protected View, see Microsoft's Support page.

Resolution

The XLS file format can cause the software to crash. To resolve this, re-save the XLS file as a CSV file and you're able to import your data.

For more information, use our handy How do I import data? guide.

[BCB:116:Limitless - 50 Accounts - Import / Export:ECB]

Steps to duplicate