Why is a leaver still showing

Solution Properties

Solution ID:

222001000101537

Last Modified Date:

Mon Nov 02 12:18:45 UTC 2026

Taxonomy Path:

Case category//How do I...//processing

Author:

[email protected]

Why is a leaver still showing

Description

Discover below why a leaver is still showing on the employees' list and how to refresh their status.

Cause

Resolution

Expected behaviour

Payroll removes employees automatically from the list once you:

Enter their finish date
Process their final pay run
Complete your Revenue submission

TIP:

You can make the employee a leaver after processing their final pay. They’ll drop off the Employee record after processing the next pay run.

For example, you have a weekly pay run. You process an employee’s final pay on 10/09/2023 and you mark them a leaver on 11/09/2023. They’ll drop off the Employee record on 17/09/2023.

If a leaver still appears after the final pay run

It's possible an employee will still show after you've processed their final pay and submitted it to ROS.

To refresh their employment status, temporarily remove the finish date, then add it again.

Go to the Employees tab, select the leaver.
Remove their Finish Date for now. Select Save.
Go back to the Employees tab and select the leaver.
Enter the Finish Date again.
Select Save.

The employee status will change to Left employment. The employee will then drop off the active employee records after the next pay run completes.

Steps to duplicate