How you delete a customer receipt depends on how it's allocated and which VAT scheme you use.

When you delete a customer receipt:

• The transaction shows in the audit trail with a line through it
• Any invoices the receipt paid now show as unpaid
• The customer account balance updates
• The bank account balance updates

1. Go to Banking, then Bank accounts.
2. Open the relevant bank account.
3. Search for the customer receipt in the Activity tab.
   
   TIP:

   Use the From and To boxes to change your date range. Select More and change the Type to Customer Receipt.

4. Select the checkbox next to the receipt.
5. Select the delete icon from the toolbar.
   
6. Select Yes to confirm.

If you receive an error message, read errors deleting a customer receipt.