Receipts and payments that cannot be used to pay invoices
Description

Other Receipts or Other Payments are one off payments that are not used to pay a sales or purchase invoice.

We advise using these for:

  • Cash purchases where you don't buy from a regular supplier, or don't have an invoice. For example buying petrol or office supplies
  • Cash sales where you sell to a customer over the counter and don't send them an invoice
Cause
Resolution

How these are different to customer receipt and supplier payment

When recording Other Payments and Other Receipts, you include information that is not required when paying an invoice. This includes:

  • The VAT rate and amount
  • The ledger account to record the amount of the sale or purchase

We cannot use these transactions to pay existing invoices. This is becuse they would duplicate the VAT for the sales and purchase amounts that are on the invoice.


When you create an Other Receipt or Other Payment by mistake

If you have entered an Other Payment or Other Receipt but you need to allocate the payment to an invoice, you must:

  1. Delete or reverse the payment or receipt.
  2. Create a new Customer Receipt or Supplier Payment.

Step 1: Delete the payment or receipt

As long as you haven't inclued the payment or receipt on a VAT return, you can delete it. If you have included the payment on a VAT return, you must reverse the transactions first.

To do this, you enter the opposite transaction so the effect on your bank account is zero. To reverse payment, enter a receipt with the same date, amount, ledger account, VAT rate and VAT amount.

For detailed steps on how to do this, read Delete bank transactions >

Step 2: Create a new customer receipt or supplier payment

Create a customer receipt
  1. Go to Banking, then select the required bank account.
  2. Select New Entry, then choose Sale/Receipt.
  3. On the Customer Receipt tab, complete required information.
  4. Select the invoice or credit note you want to pay, then choose Save.
Create a supplier payment
  1. Go to Banking, then select the required bank account.
  2. Point to New Entry, then select Purchase / Payment.
  3. On the Supplier Payment tab, complete the required information.
  4. Select the invoice or credit note to pay, then choose Save.
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