When you refund an other payment, we create the opposite transaction. In this case, a Purchase Other Receipt, as it's incoming money.

You can only create a purchase other receipt by refunding an other payment, and you can't allocate it to a transaction. It also lets you enter a money-in transaction for a supplier.

Refund an Other payment

1. Go to Banking, then open the relevant bank account.
2. Select New Entry, then Sale / Receipt.
3. Select the Other Receipt tab, then the Enter a refund for a purchase link.
4. Enter the details of the refund, then select Save.