"I'm not getting the verification code email sent from the My Sage website"
Description

If you don't receive the six-digit verification code when accessing My Sage, it could be due to the email being blocked by the email provider.

Follow the guidance for your email provider below and check donotreply@notify.sage.com doesn't appear in blocked senders:

NOTE: Use a different provider? Don't worry, you can find guidance by using their digital help. Simply search how unblocked senders.