Criteria files are created when a user applies a search to a ledger. For example, if the Manager login applies a search in the Customer module, the file MANAGER.SLC is created. The error is often because the file doesn't exist or is damaged. 

Don't worry is easy to fix by recreating the missing or damaged file by following the steps below.

1. Make a note of the filename in the error message.
2. Click Help then click About then under Program Details note the Data Directory.
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3. Close Sage 50 Accounts.
4. Hold down the Windows key and press E then enter the Data Directory.
5. Click the View tab, then clear the Hide extensions check box and click OK.
6. To create the new file, right click in file explorer, click New then Text document.
7. Type in the exact file name that appears in the message, including the file extension. For example, manager.slc
8. Click Enter then click Yes to the warning message about changing the file extension.

If you get the message 'there's already a file with the same name in this location', click Yes to replace.