Error: 'It has not been possible to delete your stored logon details'
Description

If you see the error below when attempting to delete your stored logon details, don't worry, it's quick and easy to fix.

Cause
Resolution

To fix this issue:

  1. Close your Sage 50 Accounts program.
  2. Right-click your desktop shortcut for Sage 50 Accounts, and then click Run as Administrator.
  3. Attempt to delete your stored credentials again. 

TIP: To delete your stored credentials, click Settings, then User Management and then click Delete stored logon details.

Steps to duplicate
Related Solutions