Sage 200 - Microsoft 365 Onboarding error: "Cannot setup your integration"
Description

Sage 200 - Microsoft 365 Onboarding error: "Cannot setup your integration"

Cause
Resolution

This message will appear because you do not have a supported Microsoft 365 licence type to integrate with Sage 200. The following licence types are supported:

  • Microsoft 365 Business Standard
  • Microsoft 365 E1
  • Microsoft 365 E3
  • Microsoft 365 E5
  • Microsoft 365 A1 (faculty and student)
  • Microsoft 365 A3 (faculty and student)
  • Microsoft 365 A5 (faculty and student)
  • Microsoft Entra ID P1 or P2 (formerly Azure Active Directory Premium P1 or P2) 

NOTE: To check your Microsoft 365 licence before onboarding, see Sage 200 – Which version of Microsoft 365 is compatible for use with the Sage 200 API and how to check before onboarding.

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