Sage account - How to change the email address on your Sage account
Description
Cause
Resolution

NOTE for UK customers: Use the article to Change your My Sage login email.

  1. Log in to your Sage Account Management and click Email.

    If you don’t have an option to change your email in Account Management, contact your Sage support team.

  2. Enter your new email address and click Continue.

    Make sure you’ve entered your details correctly as we'll use this email address to get in touch with you.

    You'll receive an email with a verification code to confirm you have access to the new email account.

    NOTE: Find out what to do if No activation or verification email is received when using 'Forgot your password?' option.

  3. Enter the code and click Verify email.

    Your email address won't change until you've entered the verification code.

  4. Log in using your new email address. 

    Your password and multi-factor authentication, if enabled, won't change unless you choose to change them.

Some products link your email to other services, changes may take a few days to update everywhere.

From time to time, we may need to contact you to confirm if the email change should apply to other products or services.

Steps to duplicate
Related Solutions