How to record a refund from your supplier
Description

It's quick and easy to record a refund from your supplier, let's do it now. 

Cause
Resolution

Record a supplier refund

  1. Click Bank accounts.
  2. Click the bank account you want to receive the money in to.
  3. On the tool bar, click Supplier refund.
  4. Complete the boxes as required:
    • Make sure the correct Bank A/C Ref is selected
    • Enter the relevant date - by default it enter today's date
    • Select the relevant supplier account, i.e. the supplier the refund is from
    • Enter the refund amount either in the Amount box if it's not allocated to a credit note or in the amount column against a credit note you want to refund
       EXAMPLE: 
  5. Once the boxes have been completed, click Save.
  6. If you have not allocated the refund to a purchase credit the following message appears:
    'There is an unallocated refund of [insert amount] do you want to post an unallocated refund?'
    Click Yes.

This refund now appears as a PR on your supplier activity. If you haven't already, you can Allocate a supplier refund to a credit note.

[BCB:254:UKI - Personal content block - Andy:ECB]

Steps to duplicate
Related Solutions