| | Delete a customer refund (SP) transaction |
| Resolution | What VAT scheme are you using? To check your VAT scheme: - Go to Settings, then select Company Preferences, then select the VAT tab.
- Check which VAT scheme appears under the VAT Scheme field, then press OK.
Delete a customer refund - Go to Customers, select the required customer, then select Activity.
- Select the SP transaction to delete.
- Select Delete transaction, ensure it's the correct transaction, then press Delete.
- Press Yes then Close.
What happens to the deleted receipt When you delete a standard VAT customer refund, it's marked as deleted. Bank reconciliation If you delete a bank reconciled transaction, it changes your last reconciled balance the next time you run Bank Reconciliation. To keep your balance correct, bank reconcile any replacement transactions you post for the deleted customer refund. Has the customer refund been VAT reconciled? To check: - Go to Transactions, locate the required transaction, then check the VAT column.
- R = Reconciled
- N = Not reconciled
- - = Doesn’t require reconciliation
Delete a customer refund - Go to Customers, select the required customer, then select Activity.
- Select the customer SP transaction to delete.
- Select Delete transaction, ensure it's the correct transaction, then select Delete.
- Press Yes then Close.
What happens to the deleted receipt When you delete a standard VAT customer refund, it's marked as deleted. Bank reconciliation If you delete a bank reconciled transaction, it changes your last reconciled balance the next time you run Bank Reconciliation. To keep your balance correct, bank reconcile any replacement transactions you post for the deleted customer refund. Has the customer refund been VAT reconciled? To check: - Go to Transactions, locate the required transaction, then check the VAT column.
- R = Reconciled
- N = Not reconciled
- - = Doesn’t require reconciliation
Reverse the customer refund Reverse the customer refund with a customer payment on account (SA). - Go to Customers, select Customer receipt, then complete the Customer Receipt window as follows:
| Bank A/C Ref | Choose the required bank. | | Payee | Choose the required customer. | | Tax Code | VAT Cash Accounting only - Enter the same tax code as the original sales refund. | | Date | Enter the date of the refund. | | Exchange Rate | Foreign trader only - Enter the same Exchange Rate as the original sales refund. | | Amount | Enter the amount. | - Press Save then Close.
Reconciled transactions - Bank reconciliation - Once you post the customer payment on account (SA), if required, you need to also bank reconcile it. The net effect of the customer payment on account (SA) and original transaction in the bank reconciliation is 0
- VAT reconciliation - When you reverse it, the new (SA) can appear on the next VAT quarter as a transaction from a previous period. Include this previous transaction in the VAT Return
Delete a customer refund - Go to Customers, select the required customer, then select Activity.
- Select the customer SP transaction to delete.
- Select Delete transaction, ensure it's the correct transaction, then select Delete.
- Press Yes then Close.
What happens to the deleted receipt When you delete a standard VAT customer refund, it's marked as deleted. Bank reconciliation If you delete a bank reconciled transaction, it changes your last reconciled balance the next time you run Bank Reconciliation. To keep your balance correct, bank reconcile any replacement transactions you post for the deleted customer refund. Reverse the customer refund Reverse the customer refund with a customer payment on account (SA). - Go to Customers, select Customer receipt, then complete the Customer Receipt window as follows:
| Bank A/C Ref | Choose the required bank. | | Payee | Choose the required customer. | | Tax Code | VAT Cash Accounting only - Enter the same tax code as the original sales refund. | | Date | Enter the date of the refund. | | Exchange Rate | Foreign trader only - Enter the same Exchange Rate as the original sales refund. | | Amount | Enter the amount. | - Press Save then Close.
Reconciled transactions - Bank reconciliation - Once you post the customer payment on account (SA), if required, you need to also bank reconcile it. The net effect of the customer payment on account (SA) and original transaction in the bank reconciliation is 0
- VAT reconciliation - When you reverse it, the new (SA) can appear on the next VAT quarter as a transaction from a previous period. Include this previous transaction in the VAT Return
Delete a customer refund - Go to Customers, select the required customer, then select Activity.
- Select the customer SP transaction to delete.
- Select Delete transaction, ensure it's the correct transaction, then select Delete.
- Press Yes then Close.
What happens to the deleted receipt When you delete a standard VAT customer refund, it's marked as deleted. Bank reconciliation If you delete a bank reconciled transaction, it changes your last reconciled balance the next time you run Bank Reconciliation. To keep your balance correct, bank reconcile any replacement transactions you post for the deleted customer refund. [BCB:281:UKI Wizard:ECB] |
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