Manually repair your data

1. To print a list of the errors, click Errors then click Print.
2. Click Summary, then click View next steps.
   
   The A - Z index of Check Data errors, warning and comments appears.
   
   
3. For each error, locate the error in the A - Z index, then click the Fix now link for steps to fix the error.
   
   If the errors can't be repaired, the next step is to retrieve an error free backup.

Retrieve an error free backup

1. To identify information you may need to re-enter, click View reports then run any required reports.
   
   NOTE: If no error free backup is found, the View reports option doesn't appear. Instead, close the File Maintenance Problems Report, then run any required reports and run Check data again.
   
   

   EXAMPLE: Some suggested reports and where they can be found:

   • Transactions > Reports > Transactions > Transaction CSV or Transaction CSV (PP=>PA AND SR=>SA)
   • Customers > Reports > Customer details > Customer Record CSV
   • Suppliers > Reports > Supplier details > Supplier Record CSV
   • Products and services > Reports > Product details > Product Record CSV
     
     
2. To restore your last error free backup, click Retrieve backup.
   
   If an error free backup can't be found, a message appears. To locate a backup manually, click Browse then browse to and double-click an error free backup. If you don't know which one this is, restore each backup and check the data until you find one that's error free.
   
   
3. To restore the backup, click OK then click Yes.
   
   
4. Click OK and log in to your data.

We recommend you run the Check Data option again in File, Maintenance to ensure there are now no errors in your data. You can now re-enter any transactions that were posted since the backup was taken.

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