When you correct a transaction, there are restrictions that apply to the corrections you can make. You can't delete or amend the following types of transactions:

Write off transactions

The system adds a reference of BADDBT to transactions created via the Write Off, Refunds and Returns Wizard.

To delete these transactions:

1. Go to Transactions and highlight the relevant transaction.
2. Select Edit at the top of the screen. 
3. Remove the Reference.
4. Select Save then Yes.
5. Highlight the transaction and select Delete.
6. Choose Delete then Yes.

Journal entries

You can edit journal entry transactions you manually created in Sage 50 Accounts. If the system automatically created or imported a journal, use our guide to reverse the journal. 

Foreign transactions

You can only edit the Reference, Description, Bank rec. on and Exchange rate fields. If you need to edit any other fields, delete the transaction and re-enter it. 

Journals involving foreign currency bank accounts

You can't edit or amend any fields for journals affecting foreign currency bank accounts. Reverse the journal and repost the correct details.

Postponed accounting transactions

Posting a supplier invoice with a postponed accounting tax code creates and allocates a purchase credit for the postponed VAT amount. You can't edit or delete these transactions. 

Payment request made from GoCardless

As you can't delete the invoice, reverse the transaction by posting a batch credit, then allocate this to the customer invoice. 

VAT reconciled transactions

You can't delete VAT reconciled transactions, but you can reverse them to cancel the effects of the original transaction.

If you're using Vat Cash Accounting, manually reverse transactions by posting the opposite entry. For example, post a Bank Payment to cancel a Bank Receipt using the same details.