Error: 'The installation was interrupted before Sage 50 Accounts could be successfully installed. ODBC driver error 13'

Solution Properties

Solution ID:

200427112448467

Last Modified Date:

Tue Nov 28 11:55:10 UTC 2023

Taxonomy Path:

Case category//How do I...//download/install/activate/upgrade

Author:

[email protected]

Error: 'The installation was interrupted before Sage 50 Accounts could be successfully installed. ODBC driver error 13'

Description

The full error message is the following:

Installation not complete

The installation was interrupted before Sage 50 Accounts could be successfully installed.

Error installing ODBC driver: Sage Line 50 vXX, ODBC error 13...
Error installing ODBC data source: SageLine50vXX, ODBC error 13...

Cause

This error can be caused by a problem with Microsoft Windows update - KB3072630.

Resolution

To resolve this issue please refer to the following Microsoft support articles:

MS15-074: Vulnerability in Windows Installer service could allow elevation of privilege: July 14, 2015

Windows Installer with certain actions can't be installed on Windows Server 2012 R2 or Windows Server 2008 R2 SP1

For help with this, please refer to your IT support or Microsoft support.

[BCB:19:UK - Sales message :ECB]

Steps to duplicate