Manually remove a local company to replace it with Remote Data Access data
Description

If you've got a single company licence for Sage 50 Accounts and you can use the Replace company option to replace your company with a Remote Data Access (RDA) company.

[BCB:353:UKI - New DSM:ECB]

 

Cause
Resolution

NOTE: Before you follow the steps below, we recommend you back up your local company data and read our help guide on the replace company option.


  1. Close Sage 50 Accounts, press the Windows Key  + R on your keyboard, enter Services.msc then click OK.
  2. Right-click each of the following services then click Stop:


    Sage 50 Accounts v30
    • Sage 50 Accounts Control v30
    • Sage 50 Accounts Service v30


    Sage 50 Accounts v29
    • Sage 50 Accounts Control v29
    • Sage 50 Accounts Service v29
    Sage 50 Accounts v28
    • Sage 50 Accounts Control v28
    • Sage 50 Accounts Service v28
    Sage 50 Accounts v27
    • Sage 50 Accounts Control v27
    • Sage 50 Accounts Service v27
  3. Press the Windows Key  + R then browse to the relevant folder as follows:
    Sage 50 Accounts v30C:\ProgramData\Sage\Accounts\2024
    Sage 50 Accounts v29C:\ProgramData\Sage\Accounts\2023
    Sage 50 Accounts v28C:\ProgramData\Sage\Accounts\2022
    Sage 50 Accounts v27C:\ProgramData\Sage\Accounts\2021
  4. Right-click the file called COMPANY then click Delete.

    There’s also a folder named company.000, make sure you don't delete this folder.

  5. Double-click Company.000, right-click ACCDATA, click Rename then rename the folder to OLDACCDATA.
  6. Create a new folder called ACCDATA.
  7. Close the browser window, press the Windows Key  + R on your keyboard, enter Services.msc then click OK.
  8. Right-click each of the following services then click Start:
    Sage 50 Accounts v30
    • Sage 50 Accounts Control v30
    • Sage 50 Accounts Service v30
    Sage 50 Accounts v29
    • Sage 50 Accounts Control v29
    • Sage 50 Accounts Service v29
    Sage 50 Accounts v28
    • Sage 50 Accounts Control v28
    • Sage 50 Accounts Service v28
    Sage 50 Accounts v27
    • Sage 50 Accounts Control v27
    • Sage 50 Accounts Service v27


You've now removed your local company. You can connect to your Remote Data Access data.

[BCB:95:Accounts - RDA_hub:ECB]
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