Solution Properties
Solution ID:
200427112441102
Last Modified Date:
Mon Jun 15 08:18:23 UTC 2026
Taxonomy Path:
Case category//How do I...//setting up
Author:
[email protected]
Which computer do I use to convert my data when using Remote Data Access?
Description

When you upgrade your version of Sage 50 Accounts, your existing data is converted to the new version the first time you open the new software. If you use RDA, which computer you must convert your data on depends on the software version you're upgrading from:

  • If you upgrade from v27.2 or above, you can convert your data on any computer
  • If you upgrade from v27.1 or below, you should convert your data on the main site before accessing it from other remote sites. The main site is normally the computer where you originally set up RDA

If you're not sure which version you're upgrading from, whether you're using RDA, or which site you're at, you can check this before you upgrade.

Cause
Resolution

Check before you upgrade

Follow the steps below to find out which version you're using, which site you're at and what this means for converting your data. 

  1. On the menu bar click Help then click About.
  2. Under Program Details, check the Version Number. If it's v27.2 or above, you can convert your data on any computer.
  3. If it's v27.1 or below, Under Remote Data Access Information, check the Site value.


    Site Remote Data Access status
    Can I convert data on this computer?
     N/A  You're not currently using Remote Data Access for this company.
    ✔️ 
     Main  You're using Remote Data Access on the main site. ✔️ 
     Remote  You're using Remote Data Access on a remote site. ❌
 
[BCB:95:Accounts - RDA_hub:ECB] [BCB:91:Support message - RDA / Drive chat:ECB]
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