Remove a company and all its data
Description
Cause
Resolution

Step 1: Delete the company’s payroll data folder

  1. Open Sage 50 Payroll Ireland and log in.
  2. Go to Help, then System Information.
  3. Note the Data Directory path, but leave out the tax year at the end.
  4. To close Sage 50 Payroll Ireland, select Login, then Exit.
  5. Open File Explorer and go to the folder you noted.
  6. Open the tax year folder, right-click the company payroll folder, and select Delete.
  7. When prompted, select Yes.
  8. If the company has multiple payrolls, repeat these steps for each one.
  9. Repeat for any other tax years that include this company’s data.

Step 2: Delete the company name from Sage Payroll

  1. Log in to Sage 50 Payroll Ireland as an administrator.
  2. Go to Company, then Company Setup.
  3. Select the company to remove, then choose Delete Company.
  4. When prompted, select Yes.
  5. Select Close to exit the Company Manager window.

Step 3: Remove all backup files

Delete all Sage 50 Payroll Ireland backup files for that company from:

  • Any computer currently or previously used to run Sage 50 Payroll Ireland
  • Network drives
  • USB or external storage
  • Email attachments and cloud storage, for example, Google Drive, OneDrive, or Dropbox
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