Check your pensions are set up correctly
Description
Cause
Resolution
Check your pension deduction settings
  1. Open Sage Payroll and log into a payroll as normal.
  2. From the menu bar at the top of your window, click Company/Payroll then click Deductions.
  3. Select a pension deduction, then click Edit.
  4. Check the following information is specified. If not, amend as required.
    Sub-type Click Pension / RAC / PRSA, or Pension / RAC / PRSA / CWPS if available.
    Pension Scheme Click the relevant pension scheme link.
    Additional Voluntary Contribution (AVC) If the pension deduction is an AVC, select this check box.
    Balance Type Click Accumulate a balance.
  5. Click Save.
  6. Repeat the steps 3 to 5 for all pension deductions set up on your payroll, then click Close.
  7. If you have more than one payroll, repeat the previous steps in each of them.
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