What to do if a payment fails
If a payment is shown as Failed, this means that GoCardless was unable to collect the funds.
Find out more >
What to do if there is a chargeback
Sometimes a customer is afforded the right to chargeback a payment directly with their bank when a payment is collected from their account in "error".
Find out more >
[BCB:183:Oli Footer CB with feedback:ECB]
[BCB:62:F1 Help Centre promo:ECB] [BCB:21:Support message - Sage Q&A Live:ECB] [BCB:19:UK - Sales message :ECB]