| | 'Unable to read any fields from the data you're trying to import' when importing data |
| Description | This message can appear due to a few different reasons. Let's take a look at how to check and resolve it. |
| Resolution | This message may appear for the following reasons: | Reason | Solution | | The file extension is in uppercase, for example, test.CSV. | Rename the file extension using lower case. | | The folder contains symbols. | Rename the folder, or move the file to a folder that doesn't contain symbols. | | The file is already open in another application. | Close the relevant application. |  NOTE: You can follow the steps in our handy File import errors in Sage 50 Accounts for a list of other file import errors and steps on how to fix them.
|
|