This message appears when the nominal code on the import file doesn't exist in Sage Accounts. The import file doesn't include a nominal code and there's no default nominal code entered in Customer, Supplier or Product Defaults. Let's resolve this now.

Amend the code

To resolve this amend the nominal code and import the file again. To do this:

1. Click Settings then click Customer Defaults.
2. Enter the required nominal code into the Def. N/C field and click OK.
3. Click Settings then click Supplier Defaults.
4. Enter the required nominal code into the Def. N/C field and click OK.
5. Click Settings then click Product Defaults.
6. Enter the required nominal codes into the Sales nominal code: and Purchase nominal code: fields and click OK.

 NOTE: Find a list of other file import errors in our Import Errors guide.