Change the password for an existing payroll
Description
Cause
Resolution

Change your payroll password

  1. Log in as the system administrator
  2. Go to Company, then select Company Setup.
  3. Select the payroll you want to change and note its name.
  4. Select the company name, then select Change Payroll Password.
  5. Enter and confirm your new password:
    • Use between eight to 15 characters
    • Contain at least one letter, one number, and one special character
  6. Select OK, then Close.
  7. On the menu bar, select Login, then Login to a Payroll.
  8. Enter your details, then select OK to open the payroll.

Change your payroll password - v2022 and earlier

  1. Log in as the system administrator
  2. Go to Company, then select Company Setup.
  3. Select the payroll you want to change and note its name.
  4. Select Add New Payroll, then complete the details below:
    • Payroll ID: Enter the payroll name from step 3
    • Licence Name: Select the company that owns the payroll  
    • Password: Enter a new password
    • Frequency: Select the pay frequency, such as weekly, fortnightly, or monthly
  5. Select Create.
  6. Select Reset password and/or Licence name only, then OK.
  7. Select Close.
  8. On the menu bar, select Login, then Login to a Payroll.
  9. Enter your details, then select OK to open the payroll.
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