Correcting errors: If you've incorrectly processed illness benefit payments
Description

If you've incorrectly processed illness benefit payments for an employee on your payroll, you must amend each period in the ETP of the employee's record.

To do this, follow the steps below.

You should only follow these steps if the employee's on a normal tax status.

Cause
Resolution
If the payment was marked as taxable

The process to correct this depends on if the employee keeps the illness benefit or, gives the illness benefit to the employer.

Employee keeps illness benefit
  1. Click Processing then click Employee Details
  2. Next to the Surname box, click browse , then click the relevant employee.
  3. Click the ETP tab then select the I need to override these values check box.
  4. For each incorrect period, complete the following information:
    Taxable PayEnter the correct amount of taxable gross pay the employee should have earned this period.
    Illness benefitReduce illness benefit value to 0.

    Repeat this step for each period illness benefit was incorrectly processed.

  5. Click the Payments tab.
  6. For the illness benefit payment change the Value TD, Nett Value TD and Tax Yr Value to 0.
  7. Click Save.
  8. The Override ETP window appears. This allows two options:
    • Resend the submission to ROS at a later stage - If you need to make other changes that require a submission, select this option.
    • Resend the Payroll Submission to ROS now - If all other changes have been made for the relevant period, select this option.
  9. You can now resend the payroll submission for each period that you've amended.
Employee gives illness benefit to employer
  1. Click Processing then click Employee Details
  2. Next to the Surname box, click browse then click therelevant employee.
  3. Click the ETP tab then select the I need to override these values check box.
  4. For each incorrect period, complete the following information:
    Taxable PayEnter the correct amount of taxable gross pay the employee should have earned this period.

    Repeat this step for each period illness benefit was incorrectly processed.

  5. Click the Payments tab.
  6. For the illness benefit payment change the Value TD, Nett Value TD and Tax Yr Value to the value paid to the employee.
  7. Click Save.
  8. The Override ETP window appears. This allows two options:
    • Resend the submission to ROS at a later stage - If you need to make other changes that require a submission, select this option.
    • Resend the Payroll Submission to ROS now - If all other changes have been made for the relevant period, select this option.
  9. You can now resend the payroll submission for each period that you've amended.
If the payment wasn't marked as taxable
If the payment was non-taxable

If the payment was non-taxable, you don't need to take any action as it won't have been reported to Revenue.

Next steps

In the next period, process the employee's timesheet as normal, the employee may have a lower tax liability. This is due to a recalculation of the employee's tax based on the corrections in the ETP of the employee's record. No other changes or amendments are required.




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