License your software
Description

Enter the correct licence details to get the most out of your software. Your licence is for a specific number of companies and employees within each company. 

TIP: If you need to upgrade the number of companies or employees you have, leave your details and we'll be in touch.

Cause
Resolution

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License your software for the first time

When you first open your software, the system prompts you to enter your licence details.

If you click License Later, you can only use Sage Payroll for 30 days without licensing it. The system will prompt you each time you open it.

  1. Click License Now.
  2. Under Account Details, click Edit.
  3. Enter your Sage account number and Sage Payroll serial number, then click OK.

 NOTE: Don't copy and paste your account number or serial number into Sage Payroll, enter them manually.


Check or edit your license details

  1. Open Sage Payroll and log in to a payroll as normal.
  2. On the menu bar, click Help then click View License Information.
  3. Check the following information is correct:
    Account Number Your Sage account number.
    Serial Number The serial number for the software.
    Company Limit The number of companies covered by your license.
    Employee Limit The number of employees you can have in each company.
    Extra Features If your license includes extra features, these appear here.
    Expiry Date The date when your current software license expires.
  4. If you want to change the account or serial number, click Edit.
  5. Enter the relevant details. then click OK.
  6. Click Refresh License, then click Close.
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