Check if the computer is using offline filesFollow this step on each computer across the network. - Click Help, click About, then click the Data Directory.
- Check the bottom left-hand side of the folder, for Online and a green icon.
To turn off offline files NOTE: The following options are only available on client computers. - Browse to the shared Sage folder on the network.
- Right-click the shared Sage folder.
- Select always available offline.
- Click Yes, I no longer want this folder and its subfolders available offline.
- Click OK.
Alternatively - Browse to Control Panel.
- Open Sync Center.
- Click Manage Offline Files.
- Open the general tab.
- Select Disable offline files.
To remove duplicated files- Click Help, click About, then click the Data Directory.
- Check for duplicate .dta files with the windows user name in brackets.
- Highlight the duplicate file, right click and Delete. If using windows 11, this will be a bin icon.
If you have duplicate copies of .dta files, it is likely you'll have errors in your data. Click File, Maintenance and Check Data. If errors appear, read our A-Z of Check data errors, warnings and comments.
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